General Housekeeping

– LATE POLICY : Please note that clients arriving to their session ten minutes or more past our agreed upon start time will kindly be asked to reschedule their session for the next available session date. Light plays a large role in my photography and the images we’ll be capturing together, as such, sessions are time-sensitive. Please note that a re-booking fee may be required if sessions need to be rescheduled due to tardiness.

-Payment is due no later than the day of your shoot (please note this is subject to change at any time and may vary for out of town sessions and portrait specials) and can be made by cash, cheque, or through email money transfer.  If you are writing a cheque, it can be made out to Ali Lauren Creative Services and email money transfers may be sent to alilauren@live.com.

– Turnaround time for the completion of the editing of your images is approximately four weeks. However corporate event photography turnaround time is 72 hours post event end time. Once editing has been completed, you’ll receive a link via email to your online gallery containing your high-resolution, retouched images.

-By booking in, you agree to trust the artistic discretion of Ali Lauren Creative Services regarding style, posing, and post- production of all images. All images will be edited in the consistent style found throughout Ali Lauren’s portfolio and recent work. Client can expect basic retouching in images which includes exposure, color corrections, cropping, and minor spot blemish removal. Additional editing requested by Client may be subject to additional fees. Ali Lauren will not include unfinished, or unprocessed images in Client’s collection. Clients are not permitted access to digital negatives or RAW files.

-For outdoor sessions, if the temperature is below -15 C with the wind chill, rain is falling heavily, or the wind is over 50 kms per hour on the day of your session I kindly ask that we reschedule for a later date when the weather is more agreeable.

-If you need to reschedule your session, please provide as much notice as possible. Sessions cancelled with less than 24 hours notice may be subject to a rescheduling fee.

-Please note that I store a copy of your delivered images for up to six months. I can not guarantee their storage past six months so please ensure you have a copy of your images saved on an external hard drive and/or cloud storage to ensure they’re stored and backed up safely.